Contact Us

We regularly review our policies to ensure the best shopping experience for our customers.

Customer Service Hours

Monday through Friday, 9:00 AM to 5:00 PM Central Time

Email Support

info@vivopetal.com
We respond within 1 business day. Inquiries received on weekends or holidays are addressed on the next business day.

Phone Support

+1 (205) 587-2558

Mailing Address

137 Shiloh Creek Dr, Calera, AL 35040, United States

This is our fulfillment and customer service center. All orders are processed and shipped from this location.

Returns & Claims

  • For freshness issues, contact us within 48 hours of delivery.
  • For Google Orders (30-day return), contact us within 30 days of delivery.

Do not ship returns without authorization.