About Us
We regularly review our policies to ensure the best shopping experience for our customers.
Our Story
VivoPetal was founded by PHILIP MEZEH, a floral enthusiast who believed that fresh, beautiful flowers should be accessible to everyone. What started as a small passion project has grown into a trusted online destination for customers across the United States.
Our Vision
We envision a world where sending fresh flowers is simple, joyful, and worry-free. A world where you never have to wonder about hidden fees, complicated return policies, or where to turn when something goes wrong.
Our Mission
Our mission is to provide fresh, high-quality floral arrangements with exceptional customer service, transparent shipping costs, and hassle-free satisfaction. We aim to build lasting relationships with our customers by treating every order with care and every question with respect.
What We Offer
- Fresh Flowers: Every arrangement is carefully prepared and inspected before it ships.
- Free Shipping on Orders $60+: No hidden fees. What you see is what you pay.
- 30-Day Returns (Google Orders): For orders placed through Google, you have 30 days to request a return.
- Freshness Guarantee: Not satisfied? Contact us within 48 hours for a resolution.
- Real Customer Support: Based in Calera, Alabama. Email us and you will reach a real person.
Our Commitment
We believe in transparency, honesty, and putting customers first. Whether you are sending a gift or treating yourself, we are committed to making your experience seamless and enjoyable.
Business Verification
VivoPetal is a registered business operating from 137 Shiloh Creek Dr, Calera, AL 35040, United States. We are the sole seller of the products listed on this website. This policy complies with Google Merchant Center requirements.
Contact Information
Email: info@vivopetal.com
Phone: +1 (205) 587-2558
Address: 137 Shiloh Creek Dr, Calera, AL 35040, United States
Service Hours: Monday through Friday, 9:00 AM to 5:00 PM Central Time